Frequently asked questions

STORYTILES TO THE RESCUE


FREQUENTLY ASKED QUESTIONS

So, you scored a gift card or promotional code? You can enter the code in your shopping cart at: ‘gift card code’ and click ‘activate gift card’. Your discount is automatically deducted. The shipping costs are already paid for, so we will deliver your package for free.

Don’t worry! Just try again. You can find your products in the shopping cart. It still didn’t work? Please contact us, we’re here to help!

Please contact us >>

Shipping costs for purchases up to €50 in the BENELUX are € 3.95. Shipping in the BENELUX is free for purchases above €50.

You can calculate the shipping costs for items you want to order outside the BENELUX at your shopping cart page. You can then choose to enter the country and postal code for shipment, and the shipping costs are calculated automatically.** You can also view the entire summary of a StoryTiles order below:

**StoryTiles is not responsible for import duties/customs costs from abroad.

STORYTILES SHIPPING COSTS UP TO 30KG
Country** Shipping costs
The Netherlands*  € 3.95
Belgium*  € 3.95
Bosnia  €32.63
Bulgaria  €34.18
Denmark  €11.80
Germany  €6.88
Estonia  €32.63
Finland  €20.99
France  €12.55
Greece  €41.88
Hungary  €32.63
Iceland  €46.96
Ireland  €20.62
Italy  €18.71
Croatia  €34.18
Latvia  €34.18
Liechtenstein  €15.09
Lithuania  €34.18
Luxembourg*  €2.95
Monaco  €19.20
Norway  €51.84
Austria  €11.54
Poland  €24.05
Portugal  €28.93
Romania  €32.63
Serbia  €32.63
Slovenia  €34.18
Slovakia  €34.18
Spain  €21.51
Czech Republic  €24.05
United Kingdom  €12.78
Sweden  €19.63
Switzerland  €46.16
Australia  €68.24

*Free delivery on orders above €50

Please, note: this does not apply for the Plain Tiles. These are shipped on a pallet and therefore, we apply different rates. The costs are based on a pallet up to 150 kg.

The Netherlands: €39.95
Belgium: €74.95
Luxembourg: €89.95
Germany: €94.95
United Kingdom: €149.95
France: €139.95

Is your country not listed, but you would like to order Plain Tiles? Please, contact us: hello@storytiles.nl. Our StoryTeam will let you know what the possibilities are.

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Your order

Online & resellers

All StoryTiles products are available at our website. We pack them safely and ship them worldwide, so also to your home. Would you rather see the product in real life? No problem! We have over 200 resellers, so there is always a store nearby. Please note our resellers only sell a selection of our products. We cannot see if a product is still in stock at the resellers’.

Find the closest shop >>

Events & Exhibitions

Please check our upcoming events as well. StoryTiles regularly exhibits at (foreign) fairs and exhibitions!

Visit us at an event >>

We’re here to help! Follow the roadmap, and you’ll have your new masterpiece before you know it.

STEP 1: Choose your favourite product and the right size at our website. You then put your selection in the shopping cart by clicking ‘in shopping cart’. Woohoo!

STEP 2: Done shopping? Check all the products you placed in your shopping cart. You can find it on the top right of the menu bar. You fancy a nice gift? In the shopping cart, you can indicate if you want us to make it a nice gift (costs €1.50 extra). Please don’t forget to add your personal message. When you’re totally happy with your choice, you click ‘to checkout’ to proceed to the payment process.

>> Gift Card
So, you received a gift card or promotional code? Please enter it into the field: ‘gift card code’ and click ‘activate gift card’. Your discount is automatically deducted. <<

STEP 3: You have now reached the final step of the payment process. You are asked to log in with your account (if you’re a customer already) or to register as a new customer. Don’t worry! You can also finish the order as a guest, so no account is created.

STEP 4: You can now enter your details. All fields with an asterisk are compulsory. Would you rather have your package delivered somewhere else? In that case, please select the checkbox ‘Ship to a different address’. So, all filled in? Indicate what payment method you’d like to use on the right side. At the moment, you can pay with PayPal, iDeal, credit card (Visa & MasterCard), Bancontact and SOFORT Banking.

STEP 5: Almost there! Click ‘Place order’. After your online payment, we will get started on your package. Your payment failed? Don’t worry, just try again or contact us! >>

We’d love to! Please contact our StoryTeam. We’d love to help you make the right StoryTiles choice.

Please contact us >>

The StoryTiles Gift Card

Have you noticed our gift card already? The choice can be overwhelming sometimes. That is why we offer a StoryTiles Gift Card. The only thing you should do, is choose the size. Please don’t forget to fill in the right country of the lucky receiver. By doing this, you will pay the shipping costs and the receiver doesn’t have to worry about that. Have you seen our amazing gift card yet? We ship it in a chic envelope.

Discover the StoryTiles Gift Card >>

All StoryTiles are always in stock. Would you rather like a StoryWood or personalised tile? These are made especially for you. That’s why it takes a little longer to deliver these products.

You can view the shipment terms of the products here >>

Create an account so you don’t have to fill in your details every time you wish to place an order. You can easily create an account during the payment process. After placing the products in your shopping basket, you will see a box where you can fill in an e-mail address and a password. An account will be created for you once you fill these in.

Mandatory?

No! This is up to you. You can also complete the order as a guest. No account will be created.

No problem at all! Go to my account in order to request a new password. Enter your email so we can send you a link. Click this link to enter a new password.

You can pay with PayPal, iDeal, credit card (Visa & MasterCard), Bancontact and SOFORT Banking.

So, you scored a gift card or promotional code? You can enter the code in your shopping cart at: ‘gift card code’ and click ‘activate gift card’. Your discount is automatically deducted. The shipping costs are already paid for, so we will deliver your package for free.

Don’t worry! Just try again. You can find your products in the shopping cart. It still didn’t work? Please contact us, we’re here to help!

Please contact us >>

The StoryTeam processes your order directly. It is therefore not possible to change your order afterwards. Is your situation very urgent? Please contact us directly. Don’t forget to keep your order number at hand!

Contact the StoryTeam >>

Would you like to give someone a StoryTile as a present and would you like us to wrap it for you? No problem at all! In the shopping cart, you can indicate you want us to make it a nice gift (costs €1.50 extra). We love wrapping your product and add a hand-written card with your personal message. You can add your personal message via the pop-up that appears when you check ‘Wrap your StoryTile’ for the product you want to gift in the shopping cart.

Every product deserves our love and attention, and that is why we pack all products separately. This enables you to add a personal message of 140 characters to every product. The StoryTeam hopes you have a lot of fun giving your present.

We make our best effort to deliver the StoryTiles products as soon as possible. We can deliver the StoryTiles, StoryWood, Gift Card, Mini Tiles, Tablets & StoryCards with urgency. Please note that extra costs are related to this, which depend on the amount and the product.

Unfortunately, the following product categories cannot be delivered any faster than indicated: Bath&Kitchen & personalised StoryTiles.

Would you like expedited shipping?
Please contact us directly >>

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Shipping & Return

We highly regret something has gone wrong! We would love to receive your feedback. If you have a complaint, you can always contact us by sending an email to hello@storytiles.nl. We will respond to your complaint as soon as possible and will contact you within 1 workday!

Please contact us >>

Oops! We will solve this as soon as possible. Please send an email to hello@storytiles.nl with all your details, order number and photos of the product and the package, as well as the address label, and we will make sure you receive the right products as soon as possible.

Please contact us >>

Oh no, that’s too bad! We do all we can to ensure our little works of art arrive safe and sound. If this hasn’t happened, please send an email to hello@storytiles.nl with your details, order number and photos of the product and the package, and we will make sure you receive a new product as soon as possible, free of charge.

Please contact us >>

You only pay the shipping costs to return your product. StoryTiles bears the shipping costs for the return when you return a product because something is wrong with it. We cannot accept packages without return number or insufficient franking.

When we receive the product in a good state, we will refund the purchase price to the banking account that you used to make your purchase. You will receive the refund within 10 workdays after we’ve received the returned product(s).

StoryTiles does not charge return costs. You just pay the shipping costs to return your products. StoryTiles bears the shipping costs for the return when you return a product because something is wrong with it.

When you decide you want another masterpiece after all, you can return the products you don’t want to keep and place a new order at our website.

Here you can find more information about returning products >>

You’ve been expecting your package, but haven’t received it yet? We need some time to prepare your package when you’ve ordered a personalised tile, a StoryWood or blank Bath&Kitchen tiles.

You can check the dispatch method and delivery times here >>

As soon as your package leaves our warehouse, you will receive an email confirmation that your work of art is on its way. This email contains the tracking number that you can use to track your package. Did you order plain tiles and the order was not a the bespoken time and place? Please contact us at hello@storytiles.com

Your package cannot be found? Please contact us!

Please contact us >>

We ship our products worldwide! Is your country not in the list in your shopping cart? Please send us an email so we can let you know what the shipment costs are.

We ship Plain Tiles to The Netherlands, Belgium, Luxembourg, France, Germany and The United Kingdom. But, we can also ship worldwide. Please, contact us (hello@storytiles.com) if your country is not listed. And we will let you know what is possible.

Please contact us >>

We will ship almost all orders at once. The exception is StoryWood. We make these especially for you and will send these separately. You will receive all items in one package in case of all other products; StoryTiles, Cards, Gift Cards, Tablets, Minis & Bath&Kitchen.

Are you not satisfied with your new masterpiece? Too bad! But of course you can return it!

Please return your product within 14 days after you have received the order. You can do so by sending an email to hello@storytiles.nl with your name and order number within 14 days after receiving the the order.

StoryTiles will send you a confirmation mail and will explain how and to which address you can return the package. After receiving this conformation mail you have 14 days to send the package back to us.

Please note that we make and bake personalised StoryTiles especially for you, so it is not possible to return these.

Please contact us >>

Please note: Can I return Personalized Tiles?

Because the Personalized Tiles are made and baked especially for you with your given name and date on it it’s not possible to return it.

Please note: Can I return plain tiles?

Our Plain Tiles are baked in Spain in certain batch. In order to prevent different batches from mixing up and any nuances in colour that may arise, it is not possible to return the Plain Tiles. However, it is possible to request a sample via our website.

You’re not home to receive your package? The package delivery service will do all it can to deliver the package as soon as possible. Please read the message that the driver has left in your post box to see what you can do to receive your package as soon as possible.

You can also check the package information with the tracking code you received by email.

Please, note: You will be called to schedule an appointment to have your Plain Tiles delivered. There must always be someone present to sign for the pallet. If you are not present at the agreed time, we will charge you extra costs.

As soon as we’ve received your order, we will get going to deliver the masterpiece(s) as soon as possible. We ship our Plain Tiles on a pallet and you have to sign for it. Our courier service will call in advance to schedule the delivery date and time. Therefore, you will not receive a tracking number in your mail.

You can check the dispatch method and delivery times here. >>

When your package leaves our warehouse, you will receive an email confirmation that your work of art is on its way. This email contains the tracking number that you can use to track your package.

You will receive an email confirmation as soon as you’ve finished your order. It states exactly what you’ve ordered and where we will ship your order to. Is something wrong? Please contact us right away, and we will do all we can to adjust things. Don’t forget to keep your order number at hand!

You haven’t received a confirmation, but your payment was successful? Check your spam folder first. Still no confirmation? Please contact us, so we can find out what happened!

Please contact us >>

Of course! During the order process, you can enter an alternative delivery address by selecting ‘ship to another address’ in the last step of your order. Here you can enter the address details of the lucky receiver. If necessary, the shipment costs are automatically amended in the shopping cart.

Please, note: For the delivery of Plain Tiles a signature is required. If you use an alternative address, someone needs to be present at the moment of delivery.

As soon as your package leaves our warehouse, you will receive an email with a confirmation that your masterpiece is on the way. This email contains the tracking number that you can use to track your package.

Plain Tiles:
After you have placed an order on the website, our courier service will contact you to confirm the date and time for delivery. We ship our Plain Tiles on a pallet and you have to sign for it. It is therefore very important that you are present on the date agreed. The Plain Tiles that are in stock will be delivered to you between 3 and 5 working days.

You can check the dispatch method and delivery times here. >>

Shipping costs for purchases up to €50 in the BENELUX are € 3.95. Shipping in the BENELUX is free for purchases above €50.

You can calculate the shipping costs for items you want to order outside the BENELUX at your shopping cart page. You can then choose to enter the country and postal code for shipment, and the shipping costs are calculated automatically.** You can also view the entire summary of a StoryTiles order below:

**StoryTiles is not responsible for import duties/customs costs from abroad.

STORYTILES SHIPPING COSTS UP TO 30KG
Country** Shipping costs
The Netherlands*  € 3.95
Belgium*  € 3.95
Bosnia  €32.63
Bulgaria  €34.18
Denmark  €11.80
Germany  €6.88
Estonia  €32.63
Finland  €20.99
France  €12.55
Greece  €41.88
Hungary  €32.63
Iceland  €46.96
Ireland  €20.62
Italy  €18.71
Croatia  €34.18
Latvia  €34.18
Liechtenstein  €15.09
Lithuania  €34.18
Luxembourg*  €2.95
Monaco  €19.20
Norway  €51.84
Austria  €11.54
Poland  €24.05
Portugal  €28.93
Romania  €32.63
Serbia  €32.63
Slovenia  €34.18
Slovakia  €34.18
Spain  €21.51
Czech Republic  €24.05
United Kingdom  €12.78
Sweden  €19.63
Switzerland  €46.16
Australia  €68.24

*Free delivery on orders above €50

Please, note: this does not apply for the Plain Tiles. These are shipped on a pallet and therefore, we apply different rates. The costs are based on a pallet up to 150 kg.

The Netherlands: €39.95
Belgium: €74.95
Luxembourg: €89.95
Germany: €94.95
United Kingdom: €149.95
France: €139.95

Is your country not listed, but you would like to order Plain Tiles? Please, contact us: hello@storytiles.nl. Our StoryTeam will let you know what the possibilities are.

StoryTiles

Our StoryTiles are packed safely and shipped worldwide via a package delivery service.

All StoryTiles ordered before noon (12:00) are shipped the same workday. All StoryTiles ordered after noon (12:00) or in the weekend are shipped the next workday. You will receive an email with a track&trace code as soon as the package leaves our dispatch centre. You can use this code to check when your package will be delivered.

Personalised StoryTiles

The Personalised StoryTiles are made and baked especially for you, and are safely packed and shipped worldwide via a package delivery service.

The personalised StoryTiles are made and baked especially for you, and shipped within two weeks. You will receive an email with track&trace code as soon as the package leaves our dispatch centre. You can use this code to check when your package will be delivered.

StoryWood

The StoryWood are made on demand, especially for you. This product is packed extra safely and shipped worldwide.

All StoryWood products are shipped within 5-7 workdays. You will receive an email with a track&trace code as soon as the package leaves our dispatch centre. You can use this code to check when your package will be delivered. StoryWood products are always shipped separately.

StoryCards & Gift Card

In the Netherlands, the StoryCards are shipped with PostNL. In Europe, StoryCards are shipped by regular mail. We can ship StoryCards & Gift Cards all over the world.

All Cards ordered before noon (12:00) are shipped the same workday. All Cards ordered after noon (12:00) or in the weekend are shipped the next workday.

BATH&KITCHEN

Samples

Samples are shipped within three workdays.

Plain tiles

The plain tiles are delivered within 3-5 working days.

If you have placed an order with both StoryTiles and Plain Tiles, then everything will be shipped in one package via a pallet.

Note: you must be present if the package is delivered to the address because it needs to be signed. We will contact you in advance to schedule a delivery time.

Selected sets

All StoryTiles and Selected sets ordered before noon (12:00) are shipped the same workday. All StoryTiles and Selected sets ordered after noon (12:00) or in the weekend are shipped the next workday.

Selected sets, StoryTiles with Plain tiles

Did you order Plain Tiles and a Selected Set of StoryTiles? We will ship the entire order at once. When the Plain Tiles are in stock you will receive the order within 3 to 5 working days.

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Our products

So, you scored a gift card or promotional code? You can enter the code in your shopping cart at: ‘gift card code’ and click ‘activate gift card’. Your discount is automatically deducted. The shipping costs are already paid for, so we will deliver your package for free.

All tiles are wrapped and packed with love in an especially designed box so that your piece of art will be protected. We always send our products with sufficient protection to make sure that your product will be delivered safe and sound.

Contact us >>

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StoryTiles

The tiling can be as with any other tile. This must obviously occur without the hanging system, this can be easily removed by a soft but firm pull.

The StoryTiles are wall tiles and therefore not suitable for the floor. They are simply not thick enough.

The concept of StoryTiles is to make art on a tile. You can decorate your wall with StoryTiles by using the hanging system on the back of the tiles. Without use of the hanging system you can put your StoryTile anywhere nice like above the fireplace or on a little shelve. Every StoryTile is unique because they are each prepared separately. They can even be used outside. The included hanging system is not sun-, water- and heatresistant though. StoryTiles are realmade walltiles and are absolutely suitable for a variety of uses in walls. You can integrate them in walls in your hallway, kitchen and bathroom, in a fireplace or on the kitchen counter or put them as decoration in a closet or table. Curious about all the possibilities? Have a look at our collection of plain tiles as well. The colours within this collection connect perfectly with StoryTiles!

Discover the possibilities of plain tiles.

The StoryTeam vigorously tested the hanging system. The hanging system is firmly and safely put on the back of StoryTiles. If something is wrong with your hanging system, please contact us.

Contact us >>

All StoryTiles come with an integrated hanging system. Small and medium tiles can be put on by use of a nail. For large tiles we recommend the use of a screw.

The tiles can be easily cleaned and can be treated as any other tile with regular cleansers. We do not recommend putting StoryTiles in the dishwasher as the sides are porous. When you put the StoryTiles back they can leave a wet mark.

All StoryTiles are baked on a high temperature which makes them resistant to sun, water and heat. The glaze upon the designs will protect them from UV. Aggressive cleansers and scratching from metal will not affect the design. This does not apply on the hanging system as this can react in extreme weather circumstances.

To make sure our designs fit perfectly into your interior we offer our products in a variety of sizes. All StoryTiles are available in small 10 x 10 cm and Medium 13 x 13 cm. A large part of our collection is also available In Large 20 x 20 cm. If your favorite tile is not available in your preferred size, don’t worry. We will try to make it suit your wishes.

Contact us >>

StoryTiles are made with tiles called new Dutch Whites (Hollandse witjes). The StoryTiles-design is baked into these tiles. All old Dutch designs are inspired and based upon unique designs from the 16th century. You can find the collection at Kramer kunst & Antiek Amsterdam.

The regular StoryTiles prices are Small € 27.50,-, Medium € 45,- and Large € 75,-. On the product page of the tile you will find the actual price.

All StoryTiles within our old Dutch collection and all personalised tiles are available in two sizes: Small 10 x10 cm and Medium 13 x 13 cm. Almost all StoryTiles in our modern collection are available in three sizes: Small 10 x 10 cm, Medium 13 x 13 cm and Large 20 x 20 cm.

All tiles are about 1 cm in thickness. A small tile weighs 145 gram, a medium tile 275 grams and a large tile weighs 800 gram. Due to being made by hand the weighs can differ among tiles of the same size.

StoryTiles has more than 200 selling points all over the world. Through our store locator in our webshop you can find each and every one of them in your area. Please pay attention to our coming events, we are frequently on fairs throughout the world.

Find nearby shop >>

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Personalized tiles

Great that you’ve chosen a tile which you would like to personalize. Anything is possible! Depending on the design that you’ve chosen additional costs can be made. Please contact us and we will be happy to discover the possibilities.

Contact us >> 

We use Apercu as font style for each tile. If you would like a different font style a custom design tile is more suitable for you. Please contact us and we will be happy to discover the possibilities. Prices differ between personalized tiles and custom designed tiles.

Check out our Custom Designs >>

Contact us >>

In this case a custom design tile is more suitable for you. Please contact us and we will be happy to discover the possibilities. Prices differ between personalized tiles and custom designed tiles. Check out our custom designs.

Check out our Custom Designs >>

Contact us >>

On the webpages of our personalized tiles are blank spaces where you can fill in a names and dates. It states clearly were to fill in a name and were to fill in the date. We place a heart in between names on our special love-tiles.

You can place an order through our webshop. In the shop menu you can choose personalized. That way the tiles suitable for personalizing will be shown. On the website page of the StoryTile that you’ve picked you can fill in the names and date in the blank spaces.

A personalized StoryTile is a StoryTile in which you can add your name(s) and date(s) to the design. A soon as you placed your order we will get your tile ready and bake away! StoryTiles that are suitable for personalizing are found in our webshop.

Check out our personalized tiles >>

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StoryWood

StoryWood is made from birchwood which is an all natural material. Part of the design are the structure and veins which are visable through the original story. This element is key to a StoryWood. Are you really unsatisfied with your product? Please contact us at hello@storytiles.nl and together we will find a solution.

Contact us >>

Although humidity and differences in temperature don’t necessarily have a big impact on StoryWood there is a slight chance that colors will fade or the wood will warp. Therefore we do not advice to decorate your garden or bathroom with a StoryWood.

Because StoryWood is made of all natural birchwood, colors can fade eventually. Therefore we advice to keep your StoryWood not too close to heat or in direct sunlight.

You can easily clean your StoryWood with a soft cloth and mild cleanser.

All StoryWoods come with an integrated hanging system so that they fit flat on your wall. Just one large screw with wall plug is needed. The largest StoryWood comes with three integrated hanging systems and needs three screws with wall plugs.

StoryWoods are the stories on StoryTiles made suitable for sustainable birchwood. We take great pride in the collaboration of the natural wood veins and our designs. StoryWood is available in different sizes and is artisanal crafted in The Netherlands.

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Giftcard

We are very sorry! Please contact us and we will do our utmost best to solve the issue.

Contact us >>

No, you can only use your giftcard in our webshop.

You’ll be able to use your giftcard within one year after receiving.

Yes, as long as there are sufficient funds.

Were you able to make a choice out of our StoryTiles treasures? Put your chosen product in your shoppingbag. Within your shoppingbag you can insert the code on your giftcard and activate it. The amount on your giftcard will be settled automatically.

Giftcards ordered on weekdays before 4 p.m. will be sent the next day. Giftcards ordered in the weekend or after 4 p.m. will be sent the next working day.

When you place an order of a higher price that the amount on your giftcard you can pay the remaining amount with your prefered payment option. When your purchase is less than the amount on your giftcard the price of the product will be settled with the amount on your giftcard. After the initial purchase you can use your giftcard and the same code again until funds are not sufficient anymore.

The shipping costs to send the giftcard are billed to the giver of the card. The shipping costs for every purchase paid with a giftcard are billed to the person owning the giftcard.

Totally up to you! Giftcards start at 20 euro’s. While placing an order for a giftcard you can fill in the blank space according to your preferred amount.

So nice of you to give our giftcard as a present! You can order the giftcard through our webshop. You can fill in the blank space with your preferred amount and add a personal message into the card. We will sent your giftcard nicely wrapped using the postal service. Each giftcard contains an unique code which the receiver can use to collect their own Story-product. Enjoy giving!

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Mini’s

No, the back of the Mini tiles is a smooth flat surface and therefore they are not suitable for tiling a wall.

You can clean Mini tiles with a soft cloth and some mild cleanser.

These porcelain tiles are for decoration only and are prone to scratching. If you leave your Mini tile in direct sunlight the colours will alter after some time. They are suitable to decorate a bathroom yet they cannot withstand a continuous flow of water so please don’t decorate your shower with them.

No, they are made differently than regular storyTiles. The story on the Mini tiles is transfered by hand on a beautiful porcelain pale canvas. Every Mini tile is made separately and all are handmade in The Netherlands.

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Plain Tiles

If we have plain tiles on stock you will receive them within 3 to 5 working days. The delivery service will contact you through your phone number to agree upon a time of delivery. You need to sign for receiving the product. All plain tiles are sent on a pallet, shipping costs within The Netherlands are 39,95 euro. We can also ship abroad, prices vary per region.

Did you order Plain Tiles together with StoryTiles? We will sent your order in two compartments. If Plain Tiles are in stock you will receive your order within 3 to 5 working days.

It’s not necessary to grout the tiles except in wet area’s because the sides and back of the tiles are not water resistant. You can use regular grout which you can get at a hardware store.

Plain tiles don’t have a hanging system so you can use them instantly in your project. Tile Tableau’s are sent with a hanging system and can also be used as a design upon your wall. Would you rather integrate the StoryTiles board within your project? You can easily pull off the hanging system by hand.

The amount of tiles you need depends on the size of your project.

The 10×10 cm tiles are sold per 0.5m2 which is a total of 50 tiles.
The 13×13 cm tiles are sold per 1m2 which is a total of 60 tiles.

We advice you to measure the space you want to tile for an indication of the quantity you need.

Of course! You can choose to combine different colour of the Bath&Kitchen collection and/or add a mix of StoryTiles. We have carefully selected the colours of the plain tiles to perfectly match those of the StoryTiles. Via our webshop you can order samples of each colour. Questions about the products and/or colours? Please contact us and we will be happy to help you out!

Contact us >> 

 

The Bath & Kitchen tiles can be integrated like any other standard wall tile.

StoryTiles is not liable for direct or indirect consequences of the improper use of the tiles.

The Bath & Kitchen tiles / Plain Tiles are not suitable for the floor.

The possibilities are endless with the Plain Tiles collection. Just like our StoryTiles, the Plain Tiles are standard wall tiles. They are UV-, water and heat resistant. The tiles can be used for many different walls in many different places; offices, restaurants, hotels, bathrooms, toilets, kitchens, bars and even integrated in tables or closets. You can choose to use the plain tiles solely, tile a mix of the colors or go for a combination with your favorite StoryTiles designs to create a personal story. The tiles can easily be cleaned with a soft cloth.

Yes, they are. Both StoryTiles and Plain Tiles are available in the sizes 10×10 cm and 13x13cm. They both have a thickness of 1cm.

The Plain Tiles are available in the following colors and sizes:

Powder Beige 10x10cm

Almond Beige 10x10cm

Misty Grey 10x10cm

Snow White 10x10cm en 13x13cm

Creamy Beige 13x13cm

Mysterious Black 13x13cm

Ocean Green 13x13cm

Ice Blue 13x13cm

Night Blue 13x13cm

All samples ordered before 4 pm will be sent on the same day. All samples ordered after 4 pm on a working day or in the weekend will be send the next day.

Both StoryTiles and Plain Tiles are hand baked and therefore share the same look and feel. They can be perfectly combined. We use a pallet of colours so that colours of both of them have the exact same teint. They will form a beautiful pallet.

You can purchase the plain tiles through our webshop. Would you rather see the finish in real life? We sens samples of each plain tile to make sure it is the absolte perfect colour for your interior.

Go to plain tiles homepage.

STEP1: Pick your favorite products and select your number of tiles/ the amount of m2 and the correct size through our website. After you press ‘ in shopping basket’ your selection will be placed in the shopping basket. Woohoo!

STEP 2: Done shopping? In the top right-corner you can find your selected items in your shopping basket. Simply click on the symbol. If you’re totally happy with your choice click on ‘payment’ to go the payment proces.

Giftcard
Did you score a giftcard or discount code? Please fill in the blanks at ‘code giftcard’ and press’ activate giftcard’. Your discount will be automatically settled.

STEP 3: You’ve now reached the first step in our payment proces. You’re asked to log in using your account or to create an account. No worries, you can also complete your order as guest where there is no account needed.

STEP 4: Please fill in your personal data. All spaces marked with an Asterix are obligated. Would you rather have your package delivered somewhere else? Please select the box ‘ sent to another address’. Completed the form? Please select which use of payment you would to use. We’ll accept PayPal, iDeal, Creditcard (Visa & Mastercard), Bancontact and SOFORT Banking.

Pay attention: you must register a phone-number. You will be called to arrange a time of delivery. Our plain tiles will be sent through a pallet which needs your signature.

STEP5: Nearly there! Click on ‘order now’. After online payment we will arrange everything quickly as possible to have your package delivered. Weren’t you able to make the payment? No worries, try again later or contact us.

Think you are ready to order? Go to our Plain Tile page.

Our collection of Plain Tiles offers a wide selection of plain tiles with the same look and feel as the original StoryTiles. You can begin a tile project by combining your selection of StoryTiles with our plain tiles.

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Contact

hello@storytiles.nl

Telefonisch bereikbaar op:
06-47990260
Ma-Vr 10:00 – 16:00

JOIN OUR STORYNEWS!

Don’t worry we won’t spam, we’re humans too.